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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Problems Running MotionPro?
Component 'MSComCt2.ocx' error using Vista or Windows7
You start up MotionPro and MotionPro does not start

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MotionPro Works for All Sports or Any Motion Article rated 3.0/5.0
MotionPro! will work for any sport. We have specific features for Golf, Baseball, Softball, Bowling, and Tennis. Our customers us it for other sports as well, including Ice Skating, Figure Skating, T...
MotionPro Website Article rated 3.2/5.0
How do I download the User Guide? Article rated 3.0/5.0
You can download our User Guides from our Download Trial Page or click on the link below to download: Download the Users Guide (Windows Help File)
Where can I download a Trial Version? Article rated 3.1/5.0
From our Trial Download page or click on the link below: Download Trial
What do you need when purchasing by Purchase Order? Article rated 3.2/5.0
You just need to fax your completed Purchase Order with your Administrators signature to :866-571-3466
Do you really give away free updates for life? Article rated 3.1/5.0
Yes we do! Our customers get all the new features we add to their edition of MotionPro! for free by download - for life! You will never have to pay for an update to MotionPro! You also Own your Li...
Can I upgrade to a higher version of MotionPro! later? Article rated 3.1/5.0
Yes, you can upgrade at any time simply by purchasing an upgrade license in our store. You will not need to download anything, or even wait for a new CD. You simply uninstall MotionPro!, and then rein...
Can I transfer my license to another computer in the future? Article rated 3.9/5.0
Yes! When you purchase our software you own it for life. So you can transfer to any computer you purchase in the future for the Platform you purchased on. So if you purchased our PC version you can tr...
What file formats does MotionPro! support? Article rated 3.0/5.0
MotionPro! works with any standard video formats. These include .AVI, WMV, .MOV, .MPEG4, etc.... Sometimes your computer may need a free video Codec to play some videos. You can download the codec ...
The drawing tools don't work on my comparison video. What can I do? Article rated 2.8/5.0
MotionPro! limits drawing on the right hand video only if the two videos you are working with have different native resolutions (i.e. one is a 320x240, and the other is a 720x480). In this case the dr...
How do I create a 4-way video? Article rated 3.2/5.0
Follow these steps: First open 2 "full size" videos, synch them up, and export them to a temporary file "A" using the 50% reduction format. Next, open 2 other "full siz...
How can I synchronize two videos? Article rated 3.1/5.0
To sync up two videos at a certain "strike" point, here's what you do: First, position the left hand video on the strike point (using the left hand slider). Next, position the right h...
Can I play DVD movies in MotionPro? Article rated 3.0/5.0
MotionPro! will play most finalized DVDs. You may need a free Codec to play the videos. You will need to download and install the MPEG2 video codec below:
How do I play Mpeg2 Movies in MotionPro? Article rated 3.0/5.0
You just need to download and install the Mpeg2 Free Codec. You can download it from the link below: Unzip after downloading and run the MPEG2 file and...
Your video has the extension .MOD Article rated 3.0/5.0
Most .MOD videos are Mpeg2. Install the following Mpeg2 codec. Download, unzip and run the MPEG2 application and click on INSTALL.
How can I convert .MOV files (Quicktime) into AVI files using Quicktime Pro? Article rated 3.0/5.0
Open your .mov file and then click File/Export.Select the "Movie to AVI" format, and choose a filename for your new .avi file. Select the "Movie to AVI" format, and choose a f...
How can I convert .MOV files (Quicktime) into AVI files using MotionPro? Article rated 3.0/5.0
Start by opening the .mov file in MotionPro!. Next, click the Export icon (the second icon from the left which looks like a directors panel). Select "Create a New Video File" as well as &quo...
My drawings do not appear fully formed in my video lessons. What can I do? Article rated 3.0/5.0
All you need to do is to "thicken" the width of the drawing tools. Use the up/down arrows located just to the right of the "..." icon to do this.

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